| Issue | Solution | |-------|----------| | “Invalid credentials” | Check caps lock; reset password if needed | | OTP not received | Wait 2 min, check network, tap “Resend” | | App crashes on login | Clear app cache or reinstall | | Account locked | Too many failed attempts – contact admin | | “User not mapped” | Your ID isn’t assigned to a role – raise a ticket with HR/Sales admin |
The app is an internal tool developed by Cholamandalam Investment and Finance Company Limited exclusively for authorized executives and managers to manage leads and track loans. chola sales app login
A: For security, the app logs you out automatically after 15 minutes of inactivity. Simply log in again. If it happens instantly, it means another agent tried to log into your account elsewhere—immediately change your password. | Issue | Solution | |-------|----------| | “Invalid
Tip: Always keep the app updated to the latest version to avoid "Login Failed" errors. 2. Entering Credentials Once the app is open: If it happens instantly, it means another agent