| Problem | Solution | | :--- | :--- | | | Try a different USB cable. Use a powered USB hub (the DS-800 draws more current than a mouse). | | Printer prints garbage characters | Wrong driver. Uninstall and install the OPOS / Generic ESC/POS driver. | | Paper cuts off text | In Printer Properties > Advanced, set Paper Size to 80mm x Continuous . | | USB connection drops | Go to Device Manager > USB Controllers > Disable "USB Selective Suspend". |
: If the automatic installer fails, use the Windows Control Panel to add a printer manually . Select "Add a printer," choose the system from the list, and point to the downloaded driver file. Digipos Ds-800 Driver Download