The "License Not Recognized" error with code 120 typically occurs when ETABS is unable to validate the license. The error message may appear as:
License recognized.
command from the Sentinel RMS Utilities folder to reset the license communication. CSI Knowledge Base Further Exploration View the official CSI Knowledge Base for a full table of error codes and specific resolutions. Follow this installation and licensing guide for manual file placement instructions. Check this troubleshooting guide for issues specifically related to Standalone CID keys. Are you using a standalone license with a USB key, or is your license hosted on a company server Licensing errors generated when running CSI software 7 Jul 2025 — etabs license not recognized error 120 work
: Use the RunAsDate software to launch ETABS with a virtual system date (e.g., set to 2018 or 2019). The "License Not Recognized" error with code 120
The typically occurs when the software cannot verify a valid standalone or network license file, often due to an incomplete license file, expired trial, or system date discrepancies. Common Causes of Error 120 CSI Knowledge Base Further Exploration View the official