# app/addons/my_addon.rb class MyAddon < Zammad::Addon name 'My Addon' description 'A brief description of my addon' version '1.0.0' end
Log into your Zammad admin panel. Navigate to Admin > Addons (or Marketplace). Search for "GPT," "SLA," or "Teams." Start your 14-day trial today. Your agents—and your customers—will thank you. zammad addons new
: Because Zammad does not provide a stable API for UI modifications, custom addons often overwrite core classes (like search_controller.rb # app/addons/my_addon
Released: March 2026
Zammad manages its extensions through the menu in the Admin interface. While official documentation on third-party "package" development is still evolving, you can manage them here: # app/addons/my_addon.rb class MyAddon <