Hardware Information Does Not Match With Your Dongle Autodata - The

Autodata support can remotely check if your dongle has been:

If you are trying to run Autodata on a Virtual Machine (like VMware or VirtualBox), the software may block access to the dongle for security reasons. Ensure that the USB "Passthrough" settings are correctly configured so the VM sees the dongle as a local hardware device. When to Contact Support Autodata support can remotely check if your dongle

Before you try to fix it, identify which scenario applies to you: identify which scenario applies to you: