| Error Message / Symptom | Likely Cause | Solution | |------------------------|--------------|----------| | “No disk found / No valid device to install” | RAID controller not recognized or disk not in JBOD/single volume | Enter RAID BIOS; create a single logical drive (e.g., RAID 1). For VMware, switch from IDE to LSI Logic SAS controller. | | “ISO image corrupted or signature mismatch” | File tampered or incomplete download | Re-download from Cisco. Verify using shasum -a 256 file.sgn.iso and compare to Cisco’s published checksum. | | “Network configuration failed: eth0 not present” | Driver missing for VMXNET3 or unsupported NIC | In VMware, change adapter type to E1000. Physical: Add an Intel PRO/1000 NIC. | | Restore fails: “Incompatible version” | Backup taken from 8.6.2.10000-xx but ISO is different sub-version | Locate exact ISO matching the backup’s base version. Or upgrade the ISO node to match via COP files. | | Stuck at “Starting UCOS install… formatting” for >1 hour | Bad sectors on hard drive or unsupported disk size (>2TB for MBR) | Replace disk. Use smaller <2TB boot disk or switch to GPT partitioning (requires modifying ISO boot parameters). |
| Item | Requirement | |------|--------------| | | Cisco MCS 78xx series, UCS C-Series (C200, C210, C220), or VMware virtual machine (ESXi 4.x/5.x recommended for 8.6.x) | | RAM | At least 4 GB (8 GB recommended for Unity Connection) | | Disk Space | Minimum 80 GB (120 GB+ for production) | | Network | Static IP address, hostname, DNS server, NTP server details ready | | Backup | A recent DRS backup (tar format) stored on a remote SFTP or SCP server | | License Files | .lic files for CUCM/Unity Connection (stored externally) | | Installation Media | The .iso file itself, verified SHA256 checksum from Cisco | | Boot Device | Virtual media (iDRAC, CIMC, vSphere datastore) or physical DVD/USB | Bootable UCSInstall UCOS UNRST 8.6.2.10000-14.sgn.iso
Use or Etcher to burn the ISO to a USB drive, or use the Cisco UCS KVM Console to map the ISO virtually. Phase 3: Installation Steps | Error Message / Symptom | Likely Cause
The "UNRST" meant it was the version—essential because the "Restricted" version’s heavy encryption would have locked him out of the signaling features he needed to restore. The ".sgn" indicated it was a signed, official build, the only thing the hardware would trust. He didn't just need the file; he needed it to be bootable . Verify using shasum -a 256 file
: Save the new file as a standard .iso (e.g., CUCM_8.6_Bootable.iso ). Phase 2: Create Installation Media