Fundamentals Of Supply Chain Management [updated]

| Component | Description | Key Activities | |-----------|-------------|----------------| | | The strategic phase. Balancing demand and supply to develop a course of action. | Demand forecasting, supply planning, production scheduling, inventory planning, S&OP (Sales & Operations Planning). | | 2. Source | Procuring raw materials and services needed to create products. | Supplier selection, contract negotiation, purchase order management, supplier evaluation, inbound logistics. | | 3. Make | The manufacturing or transformation process. | Production execution, quality control, packaging, work-in-progress tracking, equipment maintenance. | | 4. Deliver | Managing orders, transportation, and distribution to customers. | Order management, warehouse operations, transportation management (inbound/outbound), delivery scheduling, invoicing. | | 5. Return | Reverse logistics: handling defective, excess, or unwanted products. | Returns authorization, inspection, repair/recycling, disposal, warranty management. |