ls -l /path/to/config /path/to/tecdoc-data
Last year, a medium-sized truck repair shop in Ohio contacted me with this exact error. They had been using TecDOC New for two years without issue. Then, one Monday morning, every terminal showed “Loading Data Failed. Check the Configuration File.” loading data failed check the configuration file tecdoc new
If you have a backup of a working configuration, try replacing the current file with the backup. 5. Contact Support ls -l /path/to/config /path/to/tecdoc-data Last year
The moral: Always check recent system changes. Did Windows update? Did IT push a new policy? Did you install new security software? These are the silent killers of automotive software. one Monday morning