is a widely used 4G AC1200 LTE router designed for home and small business environments. It provides both primary and backup internet connectivity by combining high-speed mobile 4G LTE with dual-band Wi-Fi. Because it serves as the primary gateway to your internal network, keeping its internal software (firmware) updated is absolutely critical for performance and data security.

If you encounter issues during or after the firmware update, refer to these quick solutions:

Do not post direct links here as they change. Search: "Semtech Support DWR-M960" or log into your Sierra Wireless AirVantage account.

However, even the best hardware is only as good as its software. Running outdated firmware on your DWR-M960 isn't just about missing new features—it’s a security risk.